Taking every measure for your safety

We know that safety is on everyone’s minds right now, and you may be wondering if it is safe to come back to health facilities for care. Rest assured that we are taking every measure to ensure your safety so you can get the care you need.

Here are just a few of the safety measures we have implemented or increased due to COVID-19:

Coronavirus-zapping robots

HonorHealth has 32 germ-zapping robots, one of the largest fleets in the country. These robots use intense UV light to disinfect environments and destroy the coronavirus and other germs on every surface in the room, especially in areas where high-risk patients are treated and hospitalized. We also have a group of disinfecting pods that use the same technology to sanitize mobile equipment, like wheelchairs, gurneys and IV poles.


Enhanced screening – every entrance, every person, every time

When you enter an HonorHealth facility, you will be screened for signs of infection, with a temperature check and screening questionnaire. All physicians, nurses and other employees are also screened before entering our facilities.


Separate COVID-19 care areas

To minimize the spread of infection and protect everyone, patients who are hospitalized for coronavirus are cared for in separate units away from other patients. Additionally, if a patient comes to a facility with symptoms of coronavirus or another respiratory disease, they will be evaluated in a designated area away from other patients.


Rapid coronavirus testing

Knowledge is power when it comes to providing safe care. HonorHealth is one of the only health systems in Arizona that can deliver coronavirus test results in two hours or less for critically ill patients. This allows us to quickly provide patients with a diagnosis, the right level of care and separation from other patients.


Pre-surgical testing

To ensure that patients are ready for surgery or their procedure, we are testing all patients before they are admitted. If a patient tests positive, our team will work with them to ensure they are getting the care they need and taking precautions to prevent the spread of infection.


Masking and personal protective equipment

You must wear a mask when you enter any HonorHealth facility. If you have any signs of the coronavirus or respiratory symptoms, we will provide you with a surgical mask. Otherwise, please wear a cloth face covering. Your healthcare provider will wear a mask and the level of personal protective equipment that is appropriate for your health needs.


Increased sanitation procedures

As always, our incredible environmental services team is focused on the cleanliness of our facilities. It has implemented new measures to ensure that our facilities are thoroughly cleaned. In addition to using the robots, they are doing frequent rounding of areas to disinfect high-touch surfaces and common areas like waiting rooms and bathrooms.


Visitor restrictions

HonorHealth has limited entry and visitors into our medical centers and clinics. Read our visitor restriction policy.


Virtual visits, symptom checker and live chat

We have also implemented a number of ways for patients to receive care and check for COVID-19 symptoms before coming to a facility, including virtual visits, a COVID-19 symptom checker and live chat with care providers.


Each measure– some large, like a fleet of robots; some small, like a wave instead of a handshake – is done with your safety in mind. We will continuously reassess our approach to ensure that we are offering the safest environment for patients and employees, while ensuring that we are meeting the overall healthcare needs of the community at large.