Evernorth Care Group transition information

More care. More access.

We’re excited to share that HonorHealth has officially welcomed 11 new primary care locations into our family through an acquisition of Evernorth Care Group. That means you now have even more options across the Valley, and it’s easier to get the care you need, when and where you need it.

Whether it’s an annual checkup, help managing a chronic condition, or expertise you can count on, we’re creating a convenient and connected healthcare experience that benefits you and your family.


All locations acquired by HonorHealth are now open.

 

Scheduling an appointment with HonorHealth

Starting Monday, Jan. 12, you can schedule a primary care visit or video visit by calling  623-580-5800.

Please note: Our scheduling team is currently experiencing a high volume of calls. If you prefer not to wait on the phone, you’re welcome to use our call back feature, when offered, to save your place in line and receive a return call from an HonorHealth team member.

 

Looking for your doctor?

Most physicians and advanced practice providers have transitioned to a nearby HonorHealth Primary Care location. See our Physician Directory to find where your provider is now practicing.

If your previous physician did not join HonorHealth, we're happy to help you find a new primary care provider in our network. Call 623-580-5800 for assistance.

 

Locations not acquired by HonorHealth

We did not acquire Arrowhead Ranch Center, Chandler Health Center, Paradise Valley Health Center, Paseo Health Center, Scottsdale Norte Health Center, Sun City Health Center or Westridge Health Center. These locations are closed.

 

Stay connected to your care team

To continue receiving appointment reminders and messages from your care team, please create an HonorHealth MyChart account. It’s our free, easy-to-use app and website that gives you quick, convenient access to your health information. With MyChart you can schedule appointments, see lab results and more.

 

 

These 11 former Evernorth Care Group locations are now part of HonorHealth Primary Care:

HonorHealth Primary Care and Evernorth care centers in the Valley

 

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Evernorth Care Group securely transferred all patient prescriptions to Walgreens in mid-December 2025.  For questions about your prescriptions, please call 800-WALGREENS (800-925-4733).

You are welcome to use any other pharmacy you prefer. To do so, simply contact your new, preferred pharmacy directly, and they will handle the entire transfer process for you.

Please note: Some medications, including controlled substances or those needing a prior authorization, require a doctor’s visit before they can be refilled. At HonorHealth, we offer several convenient options, including video visits, to help you get your medication refilled. 
To schedule an appointment, please call our scheduling team at 623-580-5800.

 

 

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You will not need to request your medical records from Evernorth Care Group to be seen by your physician who transitioned to HonorHealth. General medical information will be securely transferred as part of the transition. Please connect with your physician to determine if a medical record transfer is necessary.

You can continue to access your historical medical records through your Evernorth Care Group MyChart account through March 31. After that time, please call 480-345-5171 or email evernorthcaremedicalrecords@evernorth.com to request copies of your records.

 

 

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Whether it’s a visit with a primary care provider, advanced help from a specialist or an emergency that just can’t wait — we’re committed to delivering a healthcare experience that simply feels better, with:

  • A team of 17,000+ trusted healthcare professionals that puts you first.
  • Nearly 100 years of expertise with friendly, personal touch.
  • Expanded access to more than 200 primary, specialty and urgent care locations.
  • Access to a broad range of health and well-being services, from telehealth to support groups.

Learn more about HonorHealth.

 

 

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Q: What happened with the Evernorth Care Group acquisition?

A: On Jan. 2, 2026, HonorHealth acquired select Evernorth Care Group locations.

Q: Why did HonorHealth acquire Evernorth Care Group?

A: This acquisition enables us to offer more locations, services and providers to support our growing communities, while keeping the high-quality primary care you know and trust.

Q: How do I pay a bill from Evernorth Care Group after Jan. 1, 2026, when the transaction closes?

A: You can view or pay your Evernorth Care Group bill through the following options:

If you have questions or need assistance, email the billing department at AZENCGBilling@evernorth.com.

Q: Who should I contact if I have questions?

A: HonorHealth is now your point of contact for all current care, appointments and billing questions. Please call 623-580-5800 or visit HonorHealth.com.

For questions specifically about historical records or bills from before January 2026, contact Evernorth Care Group at 480-345-5171.

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