Contact us
Our mission is to serve you.
As your trusted choice for care, we promise to:
- Share any compliments and recognitions with the care team and department leadership.
- Review and take into consideration your concerns to improve our quality of care.
- Make sure your voice and concerns are heard.
- Follow-up with you to share the steps we are taking to address your feedback.
Connect with HonorHealth leadership
To connect and share your compliments, concerns or to resolve an issue, please email us at patientrelations@honorhealth.com. Your email will be prioritized and addressed promptly. When emailing, please include your first and last name, phone number with the area code and the name of the location where your visit took place. Please do not include any confidential information (birth date, social security number or any information about your medical condition). Submissions to this form are monitored and responded to 8 a.m. - 5 p.m. (Arizona time) on Monday - Friday. Excluding holidays.
You can also call or mail in your concerns to our Patient Relations team by using the directory below. A patient relations representative will share your feedback with HonorHealth’s executive leadership.
- John C. Lincoln Medical Center: 602-786-2082
250 E. Dunlap Ave., Phoenix, AZ 85020 - Deer Valley Medical Center: 623-683-1099
19829 N. 27th Ave., Phoenix, AZ 85027 - Scottsdale Osborn Medical Center: 480-583-0843
7400 E. Osborn Rd., Scottsdale, AZ 85251 - Scottsdale Shea Medical Center: 480-323-3660
9003 E. Shea Blvd., Scottsdale, AZ 85260
- Scottsdale Thompson Peak Medical Center: 480-587-7330
7400 E. Thompson Peak Pkwy., Scottsdale, AZ 85255 - Sonoran Crossing Medical Center: 623-683-5012
33400 N. 32nd Ave., Phoenix, AZ 85085 - HonorHealth Medical Group and Urgent Care: 480-583-0045
8125 Hayden Rd. Scottsdale, AZ 85258 - HonorHealth Cancer Care: 623-683-4485
8125 Hayden Rd. Scottsdale, AZ 85258
Compliment or recognize your care team
When you — or someone close to you — receives exceptional care at HonorHealth, it feels good to express your gratitude. You can reach out to patientrelations@honorhealth.com or use any of the options below to share your story.
We’ll help you say thank you to a doctor or non-nursing caregiver with a Sunshine Award.
Grateful patients have supported the HonorHealth Foundation for many years. Ovation.
How can we make your healthcare experience even more personalized?
Join the HonorHealth Digital Patient and Family Advisory Council and share feedback about your recent experience. Help us make each step of your healthcare journey even better.
Want to learn more before joining? Read our FAQs for more details.
Directory
For other ways to contact us, please find a list of other departments below. If you don't see what you need here or in our FAQs, please call us at 623-580-5800.
Questions about your bill?
See answers to frequently asked questions about billing or call 623-300-9044 for help.
Medical records
See more about requesting medical records. For questions, send an email or call 480-882-4040.
Other departments
Volunteers
- Email us
- Call 480-587-5097
HonorHealth Foundation
Insurance and pricing questions
Human resources
- Call 480-323-4501
Vendors and suppliers
Medical centers (main lines)
- Deer Valley Medical Center
- John C. Lincoln Medical Center
- Scottsdale Osborn Medical Center
- Scottsdale Shea Medical Center
- Scottsdale Thompson Peak Medical Center
- Sonoran Crossing Medical Center
Frequently asked questions
Find answers to common questions about HonorHealth services, hospitals and more.