Contact us

It is important to us that you have a great experience.

Our mission is to serve you. As your trusted choice for care, we promise to:

  • Share any compliments and recognitions with the care team and department leadership.
  • Review and take into consideration your concerns to improve our quality of care.
  • Make sure your voice and concerns are heard.
  • Follow-up with you to share the steps we are taking to address your feedback.



Call for general questions, scheduling and more.

Call us

Chat with us

The HonorHealth chatbot is available 24 hours a day, seven days a week to assist you with finding a doctor, medical records, frequently asked questions and more.


Connect with HonorHealth leadership

To connect and share your compliments, concerns or to resolve an issue, please email us at Your email will be prioritized and addressed promptly. When emailing, please include your first and last name, phone number with the area code and the name of the location where your visit took place. Please do not include any confidential information (birth date, social security number or any information about your medical condition). Submissions to this form are monitored and responded to 8 a.m. - 5 p.m. (Arizona time) on Monday - Friday. Excluding holidays.


Contact us via email


You can also call or mail in your concerns to our Patient Relations team by using the directory below. A patient relations representative will share your feedback with HonorHealth’s executive leadership.


  • John C. Lincoln Medical Center: 602-786-2082
    250 E. Dunlap Ave., Phoenix, AZ 85020
  • Deer Valley Medical Center: 623-683-1099
    19829 N. 27th Ave., Phoenix, AZ 85027
  • Scottsdale Osborn Medical Center: 480-583-0843
    7400 E. Osborn Rd., Scottsdale, AZ 85251
  • Scottsdale Shea Medical Center: 480-323-3660
    9003 E. Shea Blvd., Scottsdale, AZ 85260
  • Scottsdale Thompson Peak Medical Center: 480-324-7752
    7400 E. Thompson Peak Pkwy., Scottsdale, AZ 85255
  • Sonoran Crossing Medical Center: 623-683-5012
    33400 N. 32nd Ave., Phoenix, AZ 85085
  • HonorHealth Medical Group and Urgent Care: 480-583-0045
    8125 Hayden Rd. Scottsdale, AZ 85258
  • HonorHealth Cancer Care: 623-683-4485
    8125 Hayden Rd. Scottsdale, AZ 85258

Compliment or recognize your care team

When you — or someone close to you — receives exceptional care at HonorHealth, it feels good to express your gratitude. You can reach out to or use any of the options below to share your story.


We’ll help you say thank you to a doctor or non-nursing caregiver with a Sunshine Award.


Sunshine Award

Want to thank your nurse? Say thank you with a Daisy Award.


Daisy Award

Grateful patients have supported the HonorHealth Foundation for many years. Ovation.


Give an Ovation

How can we make your healthcare experience even more personalized?

Join the HonorHealth Digital Patient and Family Advisory Council and share feedback about your recent experience. Help us make each step of your healthcare journey even better. 

Join now 

Want to learn more before joining? Read our FAQs for more details.


For other ways to contact us, please find a list of other departments below. If you don't see what you need here or in our FAQs, please call us at 623-580-5800 or use the chat option at the bottom of your screen.


Questions about your bill?

See answers to frequently asked questions about billing or call 623-300-9044 for help.

Medical records

See more about requesting medical records. For questions, send an email or call 480-882-4040.

Other departments



HonorHealth Foundation


Insurance and pricing questions


Human resources


Vendors and suppliers

Medical centers (main lines)

Frequently asked questions

Find answers to common questions about HonorHealth services, hospitals and more.