Media Cell Phone: 480-323-4500
The HonorHealth media relations department is responsible for working with news media and community organizations to provide information about hospital services and events.
We can provide many story ideas and assist media with localizing current health news. Our staff can often provide additional information and locate HonorHealth medical experts and patients to help with appropriate stories. Please bear in mind that we are also committed to respecting and honoring our patients' right to privacy.
Before visiting any of the HonorHealth campuses, our team asks that all media have prior clearance before arriving. You can reach our team by phone or email, as listed above.
We look forward to working with you.
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Please note: Before visiting any of our campuses, the media relations team ask that all media representatives request clearance. Learn about our media clearance policy (PDF).
Release of Patient Information
Privacy of patient information is strictly regulated by the Health Insurance Portability and Accountability Act of 1996, commonly known as HIPAA.
The following guidelines are used by HonorHealth for members of the media seeking information on patient's condition:
- Reporters must have the patient's first and last name to request a condition report. Without a full name, condition information cannot be released.
- A brief condition description is the only information that can be released with a patient's full name.
- Hospital Public Relations staff must have written consent from the patient (or patient's parent or guardian) to release additional information.
- Patients (or their parent or legal guardian) have the right to decline condition information and/or interview requests.
Below are the patient conditions available for news media:
- Good: Vital signs are stable and within normal limits. The patient is conscious and comfortable. Indicators are excellent.
- Fair: Vital signs are stable and within normal limits. Patient is conscious but may be uncomfortable. Indicators are questionable.
- Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill or injured. Indicators are questionable.
- Critical: Vital signs are unstable and not within normal limits. Patient is unconscious. Indicators are unfavorable.
- Deceased: Announcement of death is not routinely made by hospitals.
- Treated and released: Patient was treated but not admitted to the hospital.