Visitor information

Medical center visitor guidelines

John C. Lincoln, Deer Valley, Sonoran Crossing and Scottsdale Osborn, Shea, Thompson Peak 

We are taking extra precautions with the safety of patients, visitors and team members in mind. Visitors are limited to one designated visitor for the duration of the stay (for non-COVID-19 patients). All visitors must be screened and check in to receive a visitor badge. This badge must always be visible.

Other family members or friends of the visitor(s) are not permitted to enter the facility or to wait in lobbies, chapels, cafeteria, and/or any other area within the hospital.

• No visitors allowed for COVID-19 patients.
• Visitors will be screened upon entry and receive a badge.
• Visitors may come and go during visitor hours.
• Masks are required for all HonorHealth team members, patients and visitors, regardless of COVID-19 vaccination status.
• We strongly encourage visitors to observe appropriate hand hygiene guidelines. Gloves are not permitted.
• The patient you’re visiting will also need to wear a mask at all times while you’re in their room.
• No visitors under age 12 are permitted.
• Cafeterias are open with strict social distancing in place. Visitors are encouraged to take food back to the patient’s room.

Below is more detailed information on our current visitor guidelines:

• Inpatient operating room, outpatient operating room, cath lab, endoscopy and interventional radiology procedures: One visitor will be directed to a designated waiting room. Visitor will remain in designated waiting area while patient is in pre-op and recovery room and cannot roam the hospital or go to the cafeteria. Following the procedure, visitor is required to leave after they have been updated by physician.
• Hospitalized patients (inpatients): Visiting hours are from 11 a.m. to 8 p.m. daily for non-COVID-19 patients. We encourage visitors to spend time visiting with the patient in their room for the duration of the visit. Cafeterias are open with strict social distancing standards in place. Visitors are encouraged to take food back to the patient’s room.
• Emergency Department: One visitor allowed with each patient at the bedside at a time. No visitors are allowed with patients who arrive with COVID-19 symptoms until COVID-19 has been ruled out. Additional visitors are not permitted to wait in the building.
• Pediatric areas: Both parents may visit at the same time. Parents must stay at the bedside until they leave for the day. They cannot come and go. Parents will be screened and receive a badge.
• Labor and Delivery: Restricted to one designated visitor and one certified doula. All will be screened and receive a badge. Read our doula guidelines.
  • Antepartum (patients hospitalized while pregnant, but not admitted to have their baby): during visiting hours (11 a.m. to 8 p.m.). This person may come and go during the stay. Visitor will be screened and receive a badge. 
  • Postpartum: Each patient can have one designated visitor for the entire stay that may come and go. No visitors under age 12 are permitted. 
  • NICU: Both parents are able to be designated visitors and must stay at the bedside until they leave for the day. They cannot come and go.

Please note: Some locations may have additional restrictions in place to maintain safe distancing.

Medical Group visitor guidelines

• Family members and support persons can accompany patients to their appointments.
• Please continue to social distance from other patients and their guests in waiting areas.
• Remember, all team members, patients and visitors must continue to wear masks inside our facilities at all times.