Should you head for Urgent Care or the ER?

HonorHealth - Should you head for Urgent Care or the ER?

Your sore throat is worse than ever at 10 a.m. on a Saturday, and you’re afraid it might be strep. Should you head for an HonorHealth Medical Group Urgent Care center or an HonorHealth emergency room?

The HonorHealth Medical Group offers Urgent Care at five primary care locations in the Phoenix area — one in Anthem, one in Peoria, two in Phoenix and another in Glendale. Urgent Care is less expensive than the emergency room. HonorHealth is offering an introductory price of $50 for a visit. This fee includes all services: your visit with the provider, X-rays, EKGs and procedures.

Common ailments or injuries that can be treated at HonorHealth Urgent Care include:

  • Allergies.
  • Asthma.
  • Back pain.
  • Boils and abscesses.
  • Bites and rashes from insects and animals.
  • Cold and flu.
  • Cuts and minor burns.
  • Earaches.
  • Fevers.
  • Flu shots.
  • Headaches.
  • Minor injuries.
  • Pink eye.
  • School and sports physicals.
  • Sprains, strains and breaks.
  • Sinus infection.
  • Some women's health needs.
  • Sore throats.
  • Urinary tract infection.
  • Vomiting and diarrhea.

Urgent Care hours are:

  • 7 a.m. to 7 p.m. Monday - Friday.
  • 8 a.m. to 8 p.m. Saturday.
  • 8 a.m. to 8 p.m. Sunday.

X-ray capability is available at all sites.

What about the emergency room?

If you believe your medical emergency is a condition that’s serious, or could cause death or permanent injury if not treated quickly, go to the emergency room. These conditions could include:

  • Chest pain with dizziness, nausea, sweating, shortness of breath or pain radiating to the neck, jaw or arm.
  • Loss of consciousness or vision.
  • Poisoning or suspected drug overdose.
  • Severe abdominal pain.
  • Stroke symptoms.
  • Traumatic injury to the head, neck or abdomen.

The chart below illustrates the types of injuries and illnesses that can be addressed at two different levels of care:

Urgent CareEmergency Room
FeverFever with stiff neck
Strain, sprains and breaksOpen fractures and dislocated joints
CutLaceration with persistent bleeding
Minor burnSerious burn
Vomiting and diarrheaSevere abdominal pain or intestinal bleeding
AllergiesSevere allergic reaction
Scrapes and bruisesSeizure

Urgent Care locations

Click any of the HonorHealth Medical Group Urgent Care locations below for more information including driving directions and hours of operation.


HonorHealth Medical Group Urgent Care - Gavilan Peak
3648 W. Anthem Way, Bldg. A-100C
Anthem, AZ 85086


HonorHealth Medical Group Urgent Care - West Bell Road
6220 W. Bell Road, Suite 100C
Glendale, AZ 85308


HonorHealth Medical Group Urgent Care - Del Lago
10230 W. Happy Valley Pkwy., Suite 100C
Peoria, AZ 85383


HonorHealth Medical Group Urgent Care - Bethany Home
1515 E. Bethany Home Road, Suite 120B
Phoenix, AZ 85014

HonorHealth Medical Group Urgent Care - Saguaro
18404 N. Tatum Blvd., Suite 101C
Phoenix, AZ 85032