Coronavirus (COVID-19) testing and home quarantine/isolation information

Screening tools | Testing locations | Test types | Test results | Home isolation


Screening tools

If you have symptoms of COVID-19 or would like to be screened, the following tools are available to check your symptoms or connect with a caregiver. They will direct you to the most appropriate place for care.

If you’re having an emergency, call 9-1-1 immediately.

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Testing locations and cost information

Respiratory Centers

COVID-19 testing (screening and those with symptoms) is available for people age 3 months and older at the following HonorHealth respiratory centers:

You will not be charged for the test at the time it is administered. If you have health insurance, HonorHealth will bill your insurance. Your insurance will determine the amount you owe.

If you do not have health insurance, our billing department will work with you to determine the cost of getting tested.

Emergency Department

Please do not go to the emergency department for testing unless you are experiencing a life-threatening emergency. Emergency department visits will result in a charge for the emergency department as well as the charge for the test itself. Depending on your treatment, there may be additional charges.

Your insurance will determine what you will owe based on its policies concerning COVID-19 testing and emergency department visits.  If you do not have insurance, we offer prompt pay discounts and financial assistance (for qualified patients).

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Test types

There are two main types of tests currently available:

  • A PCR test is used to determine if someone is currently infected with COVID-19
  • A serology test (also known as an antibody test) is used to determine if someone has been infected with COVID-19 recently or in the past

PCR test

Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Muscle pain
  • Sore throat
  • New loss of taste or smell

This list is not all possible symptoms. Other less common symptoms have been reported, including gastrointestinal symptoms like nausea, vomiting or diarrhea.

If you are having life-threatening symptoms, call 9-1-1 or go to the emergency room.

Serology (antibody) test

HonorHealth is performing a limited number of antibody tests. At this time, the test must be ordered by your provider. We will update this page when antibody testing becomes more widely available.

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Getting your test results

If you had COVID-19 testing performed at an HonorHealth facility, it may take up to 3 days to receive your result. If you have a positive test result, we will call you as soon as it is available. Please note that we cannot leave a message with your result.

You may also be able to review your result on MyChart. If you have questions or it has been more than 3 days since your test, please call our Nurse Line at 480-587-6200. Please do not call the laboratory or the emergency department.

MyChart Login

Please note that you must have an active MyChart account to access your results. Sign up for a MyChart account.

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    Home isolation guidelines

    If you tested positive for COVID-19, please use these guidelines to understand how long you should separate yourself from others. Please note that these guidelines are based on your symptoms and if you have any health conditions* that severely affect your immune system.

    If you have any questions about these, we recommend that you work closely with your doctor to determine when you can discontinue home isolation.

    No symptoms (asymptomatic) and no underlying health conditions that severely affect your immune system:

    • Remain in home isolation until 10 days have passed since the date of your first positive COVID-19 test, as long as you have not started to have any symptoms since that test.

    Mild to moderate illness AND no underlying health conditions that severely affect your immune system:

    • Remain in home isolation until 10 days have passed since symptoms first appeared AND 
    • At least 24 hours have passed since your last fever without the use of fever-reducing medications AND 
    • Symptoms (e.g., cough, shortness of breath) have improved 

    Severe to critical illness AND/OR you have a severely weakened immune system*, you may discontinue home isolation when:

    • At least 20 days have passed since symptoms first appeared AND
    • At least 24 hours have passed since your last fever without the use of fever-reducing medications AND
    • Symptoms (e.g., cough, shortness of breath) have improve

    *You may be considered to have a severely weakened immune system (immunocompromised) if you: 

    • Are receiving chemotherapy treatment for cancer
    • Have untreated HIV infection with a CD4 lymphocyte count of less than 200
    • Have combined primary immunodeficiency disorder
    • Are taking 20mg/day or higher of prednisone for more than 14 days

    Please note that your doctor will determine how compromised your immune system is, and preventive actions should be tailored to your individual situation.



    Symptom and illness definitions

    • Mild Illness: Some symptoms of COVID-19 (e.g., fever, cough, sore throat, malaise, headache, muscle pain) without shortness of breath or abnormal chest imaging. 
    • Moderate Illness: Evidence of lower respiratory disease by clinical assessment or imaging, and you have oxygen saturation of 94% or higher on room air at sea level. 
    • Severe Illness: Respiratory frequency of more than 30 breaths per minute and oxygen saturation of less than 94% on room air at sea level (or, for patients with chronic hypoxemia (low blood oxygen), a decrease from baseline of more than 3%), ratio of arterial partial pressure of oxygen to fraction of inspired oxygen (PaO2/FiO2) is less than 300 mmHg, or lung infiltrates greater than 50%. 
    • Critical Illness: Individuals who have respiratory failure, septic shock and/or multiple organ dysfunction. 
       

    Preventing COVID-19 at home

    If you live with someone who has tested positive for COVID-19, follow these tips from the CDC: