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Visitor information
HonorHealth has visitation guidelines to protect our patients, caregivers and visitors.
Masks are optional in most of our facilities* unless you have a suspected COVID-19 or other respiratory infection with symptoms (runny nose, cough, fever), have been in close contact with or had a higher-risk exposure to someone with COVID-19, are immunocompromised.
If you meet any of the above criteria, please make sure to wear a mask that covers your nose and mouth at all times while in any HonorHealth facility. If you do not have a mask, one will be provided for you. Bandanas, neck gaiters, single-ply fabric masks, valve masks or similar face coverings are not permitted.
*Please note: Masks are still required in areas with our most vulnerable and at-risk patients, including all HonorHealth Virginia G. Piper Cancer Care Network practice locations, or other areas clinically deemed necessary. Thank you for helping us keep everyone safe.
Learn more about our safety measures.
Medical center visitor guidelines
John C. Lincoln, Deer Valley, Sonoran Crossing and Scottsdale Osborn, Shea, Thompson Peak
Here’s what you need to know for visiting our medical centers:
- Visitors are allowed 24 hours a day, unless there is a justified clinical reason for no visitors.
- Healthy children 12 years of age and under are allowed with supervision, unless the unit or patient has restrictions in place.
Emergency departments allow for open visitation, as waiting area occupancy allows.
- Intensive Care Units allow two visitors at a time.
- Cafeterias and gift shops are open.
- Get more information about current OB and NICU guidelines.
- We strongly encourage visitors to observe appropriate hand hygiene guidelines. Gloves are not permitted.
Please refrain from visiting patients if:
You're feeling ill, experiencing respiratory symptoms (runny nose, cough, fever), tested positive for COVID-19 or have any other respiratory infection.
Medical Group visitor guidelines
- Family members and support persons can accompany patients to their appointments.
- Patients and visitors are required to wear a mask if there is a suspected COVID-19 or other respiratory infection with symptoms (runny nose, cough, fever), have been in close contact with or had a higher-risk exposure to someone with COVID-19 within the past 10 days, or are immunocompromised.
HonorHealth recognizes the basic human right to choose one's own support system in a time of need. An open visitation policy is designed to protect the patient's rights to receive any visitors they designate regardless of race, color, national origin, religion, sex, sexual orientation, gender identity or disability. All visitors will enjoy full and equal visitation privileges consistent with the patient preferences.