Visitor information

Coronavirus information

HonorHealth is taking extra precautions to monitor patients for the virus and keep everyone safe.

Learn more

 

HonorHealth has developed visitation guidelines to protect our patients, caregivers and visitors and limit the spread of COVID-19. The visitation levels – restricted, concerned, cautious and stable – are based on the latest COVID-19 data in Arizona and public health guidance.

Thank you for your understanding. The safety of our patients, visitors and employees is our top priority. Learn more about our safety measures.  

Please note: Visitors will be screened and badged and are required to wear a mask that covers the nose and mouth at all times while in our facilities. If you do not have a mask, the hospital will provide one for you. Bandanas, neck gaiters, single-ply fabric masks, valve masks or similar face coverings are not permitted.

 

Visitation level awareness

 

RESTRICTED

 

CONCERNED

CAUTIOUS

 

STABLE

No general visitation allowed.

One designated visitor allowed, for non-COVID-19 inpatients, during designated hours with appropriate restrictions.

Two visitors allowed, for non-COVID-19 inpatients, during designated hours with appropriate restrictions.

Open visitation for non-COVID-19 inpatients, with appropriate screening, masking and social distancing provisions.

Medical center visitor guidelines

John C. Lincoln, Deer Valley, Sonoran Crossing and Scottsdale Osborn, Shea, Thompson Peak 

We are taking extra precautions with the safety of patients, visitors, and staff in mind. Visitors are limited to two at a time (for non-COVID-19 patients). All visitors must be screened and check in to receive a visitor badge. This badge must always be visible.

Other family members or friends of the visitor(s) are not permitted to enter the facility or to wait in lobbies, chapels, cafeteria, and/or any other area within the hospital.

  • No visitors allowed for COVID-19 patients.
  • Visitors will be screened upon entry and badged.
  • Visitors may come and go during visitor hours.
  • Masks are required for all HonorHealth staff, patients and visitors.
  • We strongly encourage visitors to observe appropriate hand hygiene guidelines. Gloves are not permitted.
  • The patient you’re visiting will also need to wear a mask at all times while you’re in their room.
  • No visitors under age 12 are permitted.
  • Cafeterias are open with social distancing in place. Visitors are encouraged to take food back to the patient’s room.

Below is more detailed information on our current visitor guidelines:

  • Inpatient operating room, outpatient operating room, cath lab, endoscopy and interventional radiology procedures: One designated visitor will be directed to a designated waiting room. Visitor will remain in designated waiting area while patient is in pre-op and recovery room and cannot roam the hospital or go to the cafeteria. Following the procedure, visitor is required to leave after they have been updated by physician.
  • Hospitalized patients (inpatients): Visiting hours are from 9 a.m. - 7:30 p.m. daily for non-COVID-19 patients. We encourage visitors to spend time visiting with the patient in their room for the duration of the visit. Cafeterias are open with social distancing standards in place. Visitors are encouraged to take food back to the patient’s room.
  • Emergency Department: One visitor allowed with each patient at the bedside at a time. No visitors are allowed with patients who present with COVID-19 symptoms until COVID-19 has been ruled out. Additional visitors are not permitted to wait in the building.
  • Pediatric areas: Both parents may visit at the same time. May intermittently leave unit. Parent will be screened and badged.
  • Labor and Delivery: Restricted to one designated visitor, one support person and one certified doula. All will be screened and badged. Read our doula guidelines.
    • Antepartum (patients hospitalized while pregnant, but not admitted to have their baby): One designated visitor (for entirety of stay) can visit from 9 a.m. - 7:30 p.m. daily. They can have one additional visitor that is not designated that can visit during posted visiting hours. Visitor will be screened and badged. Healthy siblings age 12 and over are allowed.
    • Postpartum: Each patient can have one designated visitor for the entire stay that may come and go, and one additional visitor that is not designated that can visit from 9 a.m. - 7:30 p.m. daily. Healthy siblings age 12 and over are allowed.
    • NICU: Limited to parents only. Both parents are allowed to visit, and they are allowed to come and go.

Please note that some locations may have additional restrictions in place to maintain safe distancing.

Medical Group visitor guidelines

  • Only patients can enter medical group locations, unless a companion is deemed essential for care.