Medical center visitor guidelines
John C. Lincoln, Deer Valley, Sonoran Crossing and Scottsdale Osborn, Shea, Thompson Peak
We are taking extra precautions with the safety of patients, visitors and team members in mind. Visitors are limited to one designated visitor per day (for non-COVID-19 patients). All visitors must be screened and check in to receive a visitor badge. This badge must always be visible.
With increased spread of COVID-19 in our community, we recommend visitors, regardless of COVID-19 vaccination status, receive a negative COVID-19 test result prior to visiting the hospital to help ensure the safety of our patients, visitors, volunteers, team members and physicians.
Other family members or friends of the visitor(s) are not permitted to enter the facility or to wait in lobbies, chapels, cafeteria, and/or any other area within the hospital.
- Masks covering the nose and mouth are required at all times for all HonorHealth team members, patients and visitors, regardless of COVID-19 vaccination status. Visitors who do not follow the mask requirement at any time during their visit will be asked to leave.
- No visitors allowed for COVID-19 patients.
- Visitors will be screened upon entry and receive a badge.
- Visitors may come and go during visitor hours, but we ask them to limit the number of times.
- We strongly encourage visitors to observe appropriate hand hygiene guidelines. Gloves are not permitted.
- The patient you’re visiting will also need to wear a mask at all times while you’re in their room.
- No visitors under age 12 are permitted.
- Cafeterias are open with strict social distancing in place. If a visitor gets food from the cafeteria during their visit, they should eat in one of our outdoor eating areas. Eating is not permitted in the patient room or waiting areas.
Below is more detailed information on our current visitor guidelines:
- Inpatient operating room, outpatient operating room, cath lab, endoscopy and interventional radiology procedures: One visitor will be directed to a designated waiting room. Visitor will remain in designated waiting area while patient is in pre-op and recovery room and cannot roam the hospital or go to the cafeteria. Following the procedure, visitor is required to leave after they have been updated by physician.
- Hospitalized patients (inpatients): Visiting hours are from 7:30 a.m. to 8 p.m. daily for non-COVID-19 patients. We encourage visitors to spend time visiting with the patient in their room for the duration of the visit. Cafeterias are open with strict social distancing standards in place. If a visitor gets food from the cafeteria during their visit, they should eat in one of our outdoor eating areas. Eating is not permitted in the patient room or waiting areas.
- Emergency Department: One visitor allowed with each patient at the bedside at a time. No visitors are allowed with patients who arrive with COVID-19 symptoms until COVID-19 has been ruled out. Additional visitors are not permitted to wait in the building.
- Pediatric areas: Both parents may visit at the same time. Parents must stay at the bedside until they leave for the day. They cannot come and go. Parents will be screened and receive a badge.
- Labor and Delivery: Restricted to one designated visitor and one certified doula. All will be screened and receive a badge. The designated visitor may come and go, but we ask them to limit the number of times. The designated visitor may accompany the patient to Postpartum. Read our doula guidelines.
- Antepartum (patients hospitalized while pregnant, but not admitted to have their baby): One designated visitor per day during visiting hours (7:30 a.m. to 8 p.m.). This person may come and go, but we ask them to limit the number of times. Visitor will be screened and receive a badge.
- NICU: Both parents are able to be designated visitors and must stay at the bedside until they leave for the day. They cannot come and go.
Please note: Some locations may have additional restrictions in place to maintain safe distancing.
Medical Group visitor guidelines
- Family members and support persons can accompany patients to their appointments.
- Please continue to social distance from other patients and their guests in waiting areas.
- Remember, all team members, patients and visitors must continue to wear masks inside our facilities at all times.