If you’re a current HonorHealth patient who needs to see a doctor for a non-urgent illness or injury but are unable to get an appointment quickly with your primary care provider, try a telemedicine visit. These video visits can connect you to one of our expert providers in a matter of minutes, all from the comfort of your home.
Telemedicine visits are available from 9 a.m. to 5 p.m., Monday through Friday. Extended hours are available on Monday evenings. To begin, all you need to do is call the HonorHealth Customer Navigation Center at 623-580-5800 and speak to one of our agents. They will set you up with a telemedicine visit for a time that works best for you while on the phone. The agent will then connect you with a medical assistant who will guide you through the process of preparing you for your visit.
Please note: To connect to your virtual appointment, you will need a smartphone or tablet with video capabilities or a computer with a webcam.
A telemedicine visit is a good option for non-urgent issues, such as:
- Cold, flu or COVID-19 symptoms
- Medication refills (written at the discretion of the provider)
- Rashes
- Motion sickness
- Pink or red eye
- Seasonal allergies with headache or sinus problems
- Heartburn
- Urinary tract infections (women age 18-55)
If you need urgent medical attention, find an HonorHealth Urgent Care near you. For medical emergencies, please call 911 immediately.
Need another option? Consider a MyChart E-Visit
No time for a telemedicine visit? Don’t own a smartphone? We also offer MyChart E-Visits – fast, affordable care from anywhere – no appointments, video or phone calls needed. You’ll answer some questions about your medical issue through your MyChart account and an HonorHealth provider will respond in 24-48 hours with a treatment plan, including medication refills. Need a MyChart account? Visit the HonorHealth MyChart page to get started.