Several steps need to be completed before you have orthopedic surgery at HonorHealth, including:
- Insurance verification and payment.
- Pre-surgery testing and registration.
- Arranging transportation and after-surgery care.
It's important to follow instructions from the hospital and your doctor to avoid having your hip, knee or shoulder surgery or other orthopedic procedure canceled.
If you need to cancel or reschedule your surgery for any reason, contact your doctor's office and the hospital immediately.
If your doctor or the hospital needs to reschedule your surgery for any reason, you'll be notified as soon as possible.
Insurance coverage varies by company and plan. Find out if your orthopedic surgeon, anesthesiologist and surgery location are in-network or out-of-network for your plan. It's important that you also confirm ahead of time whether your specific surgery and follow-up care is covered by your insurance. Be sure to find out if you have partial or full coverage.
Precertification or preauthorization is required by most insurance companies. It's your responsibility to find out and meet the specific requirements of your insurance coverage. Contact your surgeon's office to get the required documents for precertification. Your surgery may be delayed or canceled if HonorHealth does not receive confirmation of your precertification.
HonorHealth will contact you prior to your surgery date to verify your insurance coverage and confirm receipt of all precertification documents. You'll be informed of any deductibles, co-payment or co-insurance payments that you're responsible for paying. You may pay in advance or on the day of your surgery. Please note that you may also receive separate bills directly from your surgeon, anesthesiologist or other members of your care team. Contact their offices before your surgery for details on your financial obligations and to arrange payment.
For questions about hospital billing and financial services call:
- 623-434-6287 – HonorHealth John C. Lincoln and Deer Valley medical centers.
- 480-445-3370 – HonorHealth Scottsdale Osborn, Shea and Thompson Peak medical centers, Piper Surgery Center and Greenbaum Specialty Surgical Hospital.
Pre-surgery testing and registration
Pre-surgery testing is an important part of the surgery planning process. An HonorHealth nurse will contact you to discuss your upcoming surgery. Together, you'll review your current health status, discuss instructions for preparing for your surgery and outline all medical tests that must be completed before surgery. You'll need to give the nurse a complete list of all medications, herbs and supplements you take since some may increase your risk of bleeding or lead to other post-surgical complications.
Please arrive 30 minutes before your in-person testing appointment to complete paperwork. Bring your insurance card(s) and photo ID. Depending on the tests your physician orders, you may need to have an EKG, urine and blood tests, and X-rays. Your doctor will review the results prior to surgery.
Preadmission nurse telephone numbers:
|HonorHealth Deer Valley Medical Center||623-879-5279|
|HonorHealth John C. Lincoln Medical Center||602-870-6315|
|HonorHealth Piper Surgery Center||480-323-3024|
|HonorHealth Scottsdale Osborn Medical Center||480-882-6879|
|HonorHealth Scottsdale Shea Medical Center||480-323-3024|
|HonorHealth Greenbaum Specialty Surgical Hospital||480-882-6879|
|HonorHealth Thompson Peak Medical Center||480-324-7064|
If you choose to have your pre-surgery EKG, blood/urine tests or X-rays done at a non-HonorHealth location, please have your results sent via fax to the HonorHealth Preadmission department at the location where you will be having surgery.
Preadmission department fax numbers:
|HonorHealth Deer Valley Medical Center||623-879-5821|
|HonorHealth John C. Lincoln Medical Center||602-870-6090|
|HonorHealth Piper Surgery Center||480-323-3287|
|HonorHealth Scottsdale Osborn Medical Center||480-882-6885|
|HonorHealth Scottsdale Shea Medical Center||480-323-3287|
|HonorHealth Greenbaum Specialty Surgical Hospital||480-882-6885|
|HonorHealth Thompson Peak Medical Center||480-882-5836|
Medication given before, during or after surgery can cause drowsiness, lightheadedness and nausea. As a result, you won't be able to drive immediately following surgery, even if the surgery is done in an outpatient setting.
For your safety and the safety of others, please make transportation arrangements prior to surgery. Have the person who will be driving you home come with you to the hospital and wait in the visitor's lounge. This individual must be 18 or older.
Minors undergoing orthopedic surgery must be accompanied by a parent or legal guardian. The parent or guardian must stay at the facility at all times while the minor is in HonorHealth's care. Parents or guardians should plan to have someone else drive them to and from the hospital so they can focus their attention on caring for the child.
Getting ready for surgery
Two weeks before surgery
Unless otherwise instructed by your orthopedic surgeon, stop taking aspirin and aspirin-like products two weeks prior to surgery. This includes Bufferin, Bayer, Excedrin, ibuprofen, Motrin, Aleve and Advil. In addition, stop taking all over-the-counter vitamins, herbs and supplements two weeks before surgery.
NOTE: If you take prescription medication, it's important to ask your doctor what you should continue taking, including what, if any, medications should be taken the night before or the day of surgery. If you're advised to continue taking the medication, use only one tablespoon of water or less since you will be fasting in preparation for surgery.
Prepare your home for when you return after surgery to help minimize the risk of falling. You may need to relocate food and/or toiletry items so they are accessible, install grab bars in the bathroom, and clear walkways of throw rugs, cords or other potential hazards.
Eight hours before surgery
You're not permitted to smoke, eat or drink anything, including chewing gum, mints and water, beginning eight hours prior to surgery, unless your doctor tells you otherwise.
The night before/morning of surgery
Take a bath or shower using antibacterial soap, brush your teeth and use antiseptic mouthwash the night before or morning of your surgery, depending on your surgery time. Antibacterial mouthwash helps reduce germs that can cause post-surgical lung infections. DO NOT swallow the mouthwash.
Do not shave the area or the area around where you will have surgery to minimize the risk of infection. Do not use any powders, colognes, deodorant, body lotion or cream, aftershave or makeup after showering.
Pack your toothbrush, toothpaste and other personal hygiene items, including a storage container for dentures if you wear them. Bring loose fitting, comfortable clothing that does not need to be pulled over your head for the trip home from the hospital. Also pack well-fitting shoes with rubber soles to wear home.
Preparing for surgery?
Watch our "Preparing for orthopedic surgery" video.